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The General Manager’s Commitment Regarding the Quality Management System

I commit myself to being the leader for the continuous process of lasting development of Dalkia Termo Prahova and to implement modern principles in the management of the human and material resources necessary to reach our objectives.

My implication in the process of continuous improvement is based on the Group’s fundamental values, such as:

Our customers’ satisfaction, by:
  • A better identification and understanding of their needs
  • The professionalism we demonstrate in answering their demands
The integrating management, by:
  • Collectively assuming the objectives with the help of internal communication
  • Motivating our employees by the objectives we establish and by rendering them individually responsible
The individual development of our employees, by:
  • A policy of skills management
  • Acknowledging the individual contribution to the collective effort
The respect of ethics, by:
  • The implementation of a policy of hygiene, security, health and environment
  • Meeting all legal requirements, with no exception

My objective is to increase as much as possible the trust of our clients, employees, associates, suppliers and partners.